ubet95 Privacy Policy
Your personal information is completely safe with us. ubet95 collects, uses, and stores your data in compliance with SSL encryption and strict data protection standards.
This privacy policy ("Policy") applies to all members who use the ubet95 platform. By using the ubet95 website or services, you are considered to have accepted all terms of this Policy. Please read this Policy carefully.
1. What Information We Collect
We collect various types of information to provide services on the ubet95 platform. This information is used to manage your account, improve service quality, and fulfil legal obligations.
Personal Identification Information
We collect the following information for account registration and management:
- Full name and date of birth (for age verification)
- Valid email address
- Mobile phone number
- Residential address
- National ID or passport number (for identity verification)
Financial and Payment Information
We collect the following financial information to process transactions:
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal amounts and dates
- Transaction history and status
Technical and Behavioural Information
The following information may be collected automatically when you visit the website:
- IP address and device type
- Browser version and operating system
- Duration of website visits and page view history
- Game session data and betting history
- Referral source and search keywords
2. How Your Information Is Used
ubet95 uses your information for specific and lawful purposes. We never use your information without your consent or beyond what this Policy allows.
Account Management
Your personal information is used to create, verify, manage, and secure your ubet95 account, including age verification and confirming your identity.
Service Delivery
Your information is used to properly deliver cricket betting, casino games, slots, and other gaming services, and to process bonuses and VIP benefits.
Financial Transactions
Your financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to prevent fraudulent activity.
Customer Support
Our 24/7 live chat support team uses your information to quickly resolve your complaints, questions, and issues.
Responsible Gaming
Your information is used to monitor your gaming behaviour, identify signs of problem gambling, and provide the necessary support.
Service Improvement
Analytical data is used to improve website functionality, add new features, and enrich your overall experience.
With your consent, we may send you information about new offers, promotions, and updates by email. You have the right to opt out of these communications at any time.
3. Data Storage and Security
Protecting your personal information is ubet95's top priority. We use industry-standard technologies and processes to protect your data from unauthorised access, modification, or deletion.
3.1 Encryption Technology
ubet95 uses SSL (Secure Socket Layer) encryption for all data transmissions. This means all information sent between your browser and our servers is encrypted and unreadable to third parties.
3.2 Data Retention Period
We retain your information for as long as your account is active and as required by law. Financial transaction records may be kept for a defined period even after an account is closed.
3.3 Access Controls
Only authorised staff may access your information when required to carry out their responsibilities. All staff are bound by confidentiality agreements and receive regular training.
Warning: No method of transmitting information over the internet is completely secure. We provide the highest level of technical protection, but no system is 100% impenetrable. Keep your password private and do not share it with anyone.
4. Sharing Information with Third Parties
ubet95 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
Payment service providers such as bKash, Nagad, Rocket, and Upay receive the minimum financial information necessary to complete transactions. These organisations are governed by their own privacy policies.
Game Software Providers
Technical information necessary to run the software of game developers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others may be shared. Game session data is used to ensure fair play.
Legal Obligations
We may be legally required to provide information in response to a valid request from a law enforcement agency or competent authority, or for the investigation of fraud, money laundering, or other unlawful activity.
Analytics Services
To evaluate website performance, we may share anonymous, aggregated user data with analytics service providers. This information does not reveal any individual's identity.
5. Cookies and Tracking Technologies
The ubet95 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Types of Cookies We Use
- Essential Cookies: Required for the core functionality of the website. Used for login sessions, captcha, and security verification.
- Functional Cookies: Remember your preferences, language settings, and personalised configurations.
- Analytics Cookies: Collect anonymous data to understand how users interact with the site.
- Performance Cookies: Used to identify page load times and technical issues.
5.2 Managing Cookies
You can accept or decline cookies by changing your browser settings. However, blocking essential cookies may prevent some important website features from working correctly.
6. Your Rights Regarding Your Information
As a registered member of ubet95, you have several important rights regarding your personal information. We respect these rights and respond to your requests within a reasonable timeframe.
Right of Access
You may request a copy of the information we hold about you.
Right to Rectification
You may request that incorrect or outdated information be corrected.
Right to Erasure
In certain circumstances, you may request that your information be deleted.
Right to Object
You may object to the use of your information for specific purposes.
Right to Data Portability
You may request your information in a structured format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be limited.
To exercise any of the rights above, please contact our support team via live chat or email. We generally respond to your request within 30 business days. Due to legal obligations, deletion of certain information may not always be possible.
7. Special Protection of Payment Information
ubet95 applies the highest security standards to protect financial information. Your bKash, Nagad, Rocket, or Upay account details are highly sensitive and we treat them accordingly.
Financial Information Security Measures
- All payment transactions are completed through encrypted channels
- Payment account numbers are not stored in full in our database
- Automatic alerts are triggered for unusual transactions
- Multi-layer identity verification applies
- Every withdrawal goes through a verification process
Transaction Limits
The minimum deposit amount at ubet95 is ৳100 (all methods). The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. This financial information is stored securely in our records.
8. Protection of Minors
ubet95 is for users aged 21 and above only. We are committed to preventing minors from registering or using the platform.
Age Verification Process
The necessary information is collected at registration for age verification. Identity may be verified by national ID or passport in cases of doubt. Upon receiving information indicating a user is under 21, that account is permanently closed and any transactions are cancelled.
Information Relating to Minors
We do not knowingly collect or store personal information from any minor. If a minor's information enters our system, it will be deleted immediately.
9. Changes to This Policy
ubet95 reserves the right to change, amend, or update this privacy policy at any time. Changes take effect as soon as they are published on this page.
Notice of Changes
For important changes, we may send a notification to your registered email address or display a clear notice on the website. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
Policy Review
We review this privacy policy on an annual basis. The policy may be updated more frequently due to technological changes, addition of new services, or legal requirements. The date of the latest update is always mentioned at the top of this page.
10. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our data protection team is always ready to answer all your questions.
Any request related to your personal information — access, correction, deletion, or objection to processing — can be sent directly through our support channel.
Alongside this privacy policy, please also read our Terms & Conditions and Responsible Gaming Policy. These three documents together define your rights and responsibilities on the ubet95 platform.